Team Lead, ADM Ops

Overview

Lead a team of PFLT Analysts and Senior Analysts who review, validate and enrich holding-level fund data extracted from GP financial statements, acting as domain subject matter expert within target SLAs.

What you'll do

• Lead and manage a team of PFLT Analysts and Senior Analysts, driving work allocation, daily queue management (Monday.com) and SLA compliance across peak quarter-end processing periods.
• Track and drive key team performance metrics, including SLA compliance, processing accuracy and throughput.
• Support operational workflows, playbooks and standard operating procedures (SOPs) for private fund look-through processing.
• Identify opportunities for process optimization, standardization and automation across the pipeline.
• Act as a Subject Matter Expert supporting the team on complex Schedule of Investments (SOI) processing, special asset classes (e.g., crypto/token assets, real estate) and fund accounting mechanics (e.g., PQ reconciliation, derived metric calculations, corporate actions).
• Guide and oversee the team in troubleshooting complex extraction errors across pipeline stages and front-end verification checks.
• Perform quality control reviews and high-level audits to assist the team in correcting improperly extracted or mapped holdings data.
• Serve as the primary escalation point for data quality discrepancies, pipeline failures and complex mapping issues (SOAP UI, GSM Search, PitchBook).
• Partner with Product, Engineering and AIP teams to enhance operational efficiency by identifying extraction errors, curating edge-case datasets for AI model retraining and refining pipeline tooling and UI (Retool/Databricks).
• Engage directly with clients, GPs and Fund Administrators to resolve technical data inquiries, document discrepancies and reporting edge cases.

What you'll need

• Minimum 5+ years of experience in a relevant role and domain.
• Minimum 2+ years of people team leader experience.
• Bachelor's or Master's degree in Finance, Business Administration, Commerce, Economics or a related field.
• Experience in private equity / alternatives investment processes.
• Experience in the financial investment/advisory industry with strong knowledge of capital markets and middle/back-office operations systems.
• Track record of excellent attention to detail, effective problem-solving and the ability to thrive in a fast-paced environment.
• Outstanding communication and interpersonal skills for engaging clients, data providers and internal stakeholders across Sales, Services and R&D.
• Highly self-motivated, forward-thinking and pragmatic, with a collaborative team-player mentality.

Nice to have

• Experience dealing with alternatives (private/draw-down) funds reporting statements and data.
• Technical skills in any or all of: Microsoft Excel, Google Suite, Atlassian Jira/Confluence, SQL, Salesforce, or other common financial services systems and applications.

Details

• Location: Pune, India.
• Applicants must have legal authorization to work in the country where the role is based on the first day of employment; visa sponsorship is not available.
• Willing to work in overlapping US/EMEA shifts or flexible hours to align with global stakeholders.