Team Lead/ AM - Financial Management

Overview

Team Lead / Account Manager for Financial Management within JBS Lease Administration, managing a team of Account Leads and acting as Account Oversight for the operational delivery of client lease administration and financial management services.

What you'll do

• Manage a team of Account Leads and be accountable for the operational delivery of team members.
• Along with the Account Lead, manage the client email box and document workflow to maintain Turn Around Time and responsiveness.
• Review the monthly reporting package as Account Oversight, including critical date and portfolio summary reporting, variance reporting and payment files, in a timely and accurate manner.
• Assist in the transition of new accounts into JLL, which may include audits and process testing.
• Complete all duties with a focus on cost avoidance and cost savings for clients.
• Ensure processes and procedures are maintained in adherence with internal and external compliance policies.
• Manage and perform ad hoc projects and tasks, communicating progress and ensuring timely completion.
• Work closely with internal stakeholders to resolve day-to-day issues.
• Ensure operational activities are performed within agreed and stipulated timelines.
• Encourage an environment that supports teamwork, cooperation, performance excellence and personal success, and contribute to team meetings.
• Handle regional business relations and stakeholder communication, deliver excellent customer service and build effective relationships with key stakeholders at all levels.
• Handle account support and other tasks requested by management.
• Document business processes, train and mentor new team members, and audit work performed by new team members.
• Cross-check and verify abstracts and system data; verify and review system reports and system data for accuracy and completeness.

What you'll need

• University graduate or postgraduate with a Commerce or Finance background, or equivalent work experience in lease administration.
• A minimum of five (5) years' industry experience in a corporate environment, third-party service provider or as a consultant.
• Strong attention to detail.
• Demonstrated ability to maintain and manage accurate data.
• Demonstrated ability to prioritise work within tight operational and financial deadlines.
• Good interpersonal skills to operate as a proactive member of a small core team.
• Positive approach to meeting clients' needs.
• Experience using a property management or lease administration system.
• Ability to work with and report to multiple points of contact and manage multiple projects at the same time.
• Strong team management and project management skills, including project planning.
• Sound computer skills in Microsoft Office (MS Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Ability to manage a team and prioritise work within tight operational deadlines.
• Readiness to change and receptivity to new ideas; able to provide solutions and strategies for client needs and concerns when required.
• High degree of workplace ethics and integrity.
• Ability to deal with day-to-day stress and effectively manage self and others' emotions.
• Strategic thinking and networking; develop workable solutions and strategies.
• Diligence: persistent in efforts, practises care and caution in the job with a solution-oriented approach.
• Works with least supervision; highly responsible and accountable.

Nice to have

• PMP or MBA degree.
• Knowledge of real estate leases and accounting.
• Clarity on Accounts Payable and Accounts Receivable concepts.
• Strong comprehension and paraphrasing skills.

Details

• On-site, Gurugram, HR.
• Scheduled weekly hours: 40.
• Reporting to the Group Ops Lead, Lease Administration.
• Key stakeholders include Account Managers, the Transition Manager, and clients and their teams.
• Direct reports: team members.