Team Leader - Wealth Management AML CRF

Overview

Lead the new Wealth Management AML Client Risk Framework Review Team in Pune, responsible for daily operations, process establishment, service quality, operational risk, performance management and team culture.

What you'll do

• Lead, coach and develop team members through clear objectives, regular one-to-one discussions, timely feedback and documented performance management.
• Build team capability and coverage through recruitment, onboarding, training, succession planning, engagement and retention.
• Foster an inclusive, collaborative and accountable culture focused on ownership, continuous improvement and business outcomes.
• Recognize strong performance, address performance concerns consistently and promptly, and support career development.
• Maintain effective relationships with team members, AML partners, Wealth Management stakeholders and support functions.
• Lead day-to-day CRF operations, ensuring activities are completed in line with established procedures, service levels, quality standards and regulatory requirements.
• Manage workload, capacity and resources to ensure timely completion of AML reviews, periodic client reviews, transaction monitoring and due diligence requirements.
• Provide technical leadership on AML/KYC matters, resolve complex issues and escalations, and serve as key point of contact for audits, walkthroughs and stakeholder inquiries.
• Monitor operational performance, KPIs and management information to drive service excellence, productivity, capacity utilization and end-to-end business outcomes.
• Ensure compliance with regulatory, audit, risk and policy requirements while maintaining a strong control environment.
• Identify, assess and mitigate operational and compliance risks, control gaps and process weaknesses.
• Support RCSA, quality and control monitoring activities, driving remediation and continuous improvement.
• Partner with AML, Compliance, Risk and Audit teams to strengthen controls, implement regulatory changes and promote sound risk management practices.
• Build effective relationships with business, AML, operational and project stakeholders across locations.
• Communicate priorities, risks, performance and operational issues in a timely and professional manner.
• Act as key escalation point and represent the team in operational, risk, audit, client and project forums.
• Collaborate across teams to resolve issues, improve service delivery and support business objectives.
• Drive process improvements, standardization and automation initiatives that enhance quality, efficiency, scalability and risk management.
• Lead or support transitions, migrations, regulatory change initiatives and strategic projects.
• Leverage management information, trend analysis and operational insights to identify improvement opportunities and measure outcomes.
• Maintain effective procedures, documentation and training materials while promoting successful change adoption across the team.

What you'll need

• Bachelor's degree in finance, accounting, business, law or a related field.
• Minimum 6 years of AML/KYC experience, including 1 year of people management.
• Strong knowledge of AML/KYC regulations, customer due diligence, KYC remediation and Wealth Management onboarding processes.
• Experience supporting complex client and entity structures, including trusts, funds and legal entities.
• Knowledge of operational risk, controls, RCSA and regulatory requirements, with the ability to apply them in practice.
• Proficiency in AML/KYC systems, CRM workflows and Microsoft Office applications.
• Strong analytical, problem-solving and decision-making skills.
• Effective leadership, stakeholder management and communication skills.
• Ability to build high-performing teams through coaching, development and accountability.
• Strong organizational skills with the ability to manage competing priorities and deliver results.
• Client-focused mindset with a commitment to quality, compliance and continuous improvement.
• Proven ability to lead change, drive process improvements and support strategic initiatives.
• Experience supporting Wealth Management clients and managing service delivery, operational risk, controls and process improvement initiatives.

Nice to have

• Advanced degree.
• CAMS or ACAMS certification.
• Experience leading or supporting transitions, change initiatives and operational enhancements.

Details

• Location: Pune, India.
• Direct reports: AML CRF Review Team partners.
• Key stakeholders: Wealth Management Operations and global partners; AML, Compliance, Risk and Audit; Human Resources and change teams; upstream and downstream operational teams.
• Internal eligibility: 24 months as a Technical Coordinator/Associate Consultant to move to Team Leader/Consultant; movement within TL and Consultant is 12 months.