Associate, Channel Relationship Manager ( Portfolio ), Small Medium Enterprises

Overview

Associate, Channel Relationship Manager (Portfolio) in DBS Bank's Corporate Banking team, focused on acquiring new-to-bank SME clients and growing existing portfolio clients to scale the liabilities business.

What you'll do

• Drive liabilities sales through new-to-bank acquisition of liabilities clients for operating accounts, term deposits and other transaction banking products in line with set targets.
• Keep yourself updated on the various offerings available in the network.
• Be an avid advocate of DBS Banking, well versed in its positioning and competitive advantage, and recommend the right solutions based on customers' needs.
• Ensure timely updates are given in various forms.
• Nurture the given portfolio of clients.
• Possess good working relationships and a high degree of team spirit and cooperation with the relationship group and service partners in the bank such as Product Management, Operations, Finance and Legal, to ensure seamless delivery of products to clients.
• Establish rapport with clients to win their business, confidence and trust.

What you'll need

• Good understanding of the sales process, preferably with prior portfolio management experience of 10+ years.
• Post graduate or equivalent degree (with experience or understanding of banking and sales).
• Computer proficiency (acquaintance with internet and MS Office) with relevant experience of selling banking or NBFC financial products.
• Good customer-centric approach, not product-centric.
• Good technical knowledge of cash management and transaction banking business.
• Good team worker, with good customer and relationship management skills.
• Good interpersonal and communication skills.
• Good problem solving, planning and organising skills, with the ability to plan, schedule and monitor deliverables within a stipulated time frame using effective methods.
• Well versed in AML risk.
• Basic understanding of trade and foreign exchange banking products, associated technology platforms and operational procedures.
• Understanding of regulatory guidelines on banking issued by MAS and RBI (local regulations in India) and local laws and regulations that impact businesses in general.
• Understanding of KYC requirements, which are critical.
• Knowledge of financial markets and products to assist in meaningful dialogue with clients.

Nice to have

• Prior liabilities, cash management, trade and foreign exchange selling experience.
• Market knowledge and experience in the Mid-market / SME segment, with reference to customer preferences and requirements.

Details

• Location: Pune-DBIL.
• Job: Relationship Management.
• Schedule: Regular.
• Employee status: Full time.