Technical Engineer - M2O Digital - AEP & AJO

Overview

Technical Engineer role at Signify focused on Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) for M2O Digital.

What you'll do

• Build unified customer profiles using identity stitching, identity graphs, merge policies, and Real-Time Customer Profile.
• Create and manage audiences using rule-based, batch, streaming, and edge segmentation.
• Build complex customer journeys and campaigns in Adobe Journey Optimizer.
• Develop custom actions and events.
• Create reusable email templates, content fragments, themes, personalization rules, dynamic content, and multilingual communications using HTML and JavaScript.
• Develop responsive email templates and ensure compatibility across major email clients.
• Implement customer-data solutions across web, CRM, e-commerce, and other enterprise platforms.

What you'll need

• Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, Data Science, or a related discipline.
• Minimum 4–6 years of hands-on IT experience working with Customer Data Platform-Adobe Experience Platform (AEP/Real-Time CDP).
• Strong hands-on experience with Adobe Journey Optimizer (AJO) and Adobe Journey Orchestration (JO).
• Strong knowledge of XDM schemas, datasets, identities, dataflows, sandboxes, profiles, and merge policies.
• Experience with AEP Sources and Destinations, including batch and streaming integrations.
• Experience working with profile and events APIs.
• Experience working with custom actions and events.
• Strong HTML and JavaScript skills.
• Experience developing responsive email templates and ensuring compatibility across major email clients.
• Good hands-on experience with REST APIs.
• Strong SQL, HTML, and scripting languages such as JavaScript or Python.
• Analytical skills.
• Knowledge of Agile / Scrum methodology.
• IT savvy, adept at designing and implementing solutions.
• Fluent written and verbal English skills.
• Good at communication and presentation skills.

Nice to have

• Experience with Query Service, SQL, Data Distiller, calculated attributes, and data validation.
• Meta/Social media integration experience: hands-on knowledge of Meta Ads, Meta Custom Audiences, Meta Pixel, and Conversions API.
• Familiarity with experimentation, content testing, A/B testing, and campaign optimisation.
• Understanding of message throttling, frequency capping, quiet hours, journey re-entry, conflict management, and communication governance.
• Adobe Certified Professional or Adobe Certified Expert in Adobe Experience Platform.
• Adobe Journey Optimizer certification.

Details

• Location: Signify office, BCIT, Bangalore.