Technical Implementation Engineer

Overview

Lead enterprise customer onboarding and technical enablement for Qualys cybersecurity products. Implement solutions across cloud, on-premises, hybrid, and containerized environments while supporting customer adoption.

What you'll do

• Lead end-to-end onboarding for enterprise customers.
• Conduct kickoff sessions, product walkthroughs, and configuration workshops.
• Deploy and configure agents, sensors, connectors, and APIs.
• Integrate solutions with AWS, Azure, GCP, OCI, Kubernetes, Docker, and CRI-O.
• Advise customers on asset discovery, patch deployment, vulnerability scanning, and policy configuration.
• Manage onboarding plans, training sessions, and success criteria.
• Partner with Product Management, Support, and Engineering to resolve implementation challenges.

What you'll need

• 5+ years in customer-facing technical roles.
• Hands-on experience in enterprise IT environments.
• Working knowledge of Windows, Linux, and basic networking.
• Exposure to AWS, Azure, GCP, and OCI.
• Knowledge of cybersecurity principles, vulnerability management, compliance frameworks, and threat detection tools.
• Ability to deploy endpoint agents, connectors, and policy configurations.
• Strong communication, presentation, problem-solving, and customer management skills.

Nice to have

• Prior experience with the Qualys platform.
• Understanding of IT asset management, configuration compliance, and security operations workflows.
• Exposure to Kubernetes, Docker, and CRI-O.

Details

• Hybrid work: 3 days from the office and 2 days from home.
• Location: Pune; relocation required.
• Global role supporting customers across multiple time zones.
• Flexible schedule, including night shifts.