Technical Program Manager, Safeguards (Infrastructure & Evals)

Overview

You’ll lead operational health and forward momentum for Safeguards Engineering infrastructure and evaluation platforms, with a focus on reliability for safety-critical ML systems.

What you'll do

• Own the Safeguards Engineering operations review cadence and reliability trend visibility.
• Drive incident tracking and post-mortem execution, including completing resulting action items.
• Define and maintain SLOs for safety-critical pipelines with partner teams and track/report performance.
• Maintain runbook quality and ensure clear incident ownership during active incidents.
• Manage platform migrations and infrastructure projects across incident and monitoring platforms.
• Coordinate evaluation platform improvements, including self-serve capabilities and eval factory infrastructure.
• Triages issues by understanding how production ML systems work and what is safety-critical.

What you'll need

• Solid technical program management experience, including operational/infrastructure-heavy environments.
• Technical understanding of production ML systems to triage incidents and discuss issues with engineers.
• Comfort coordinating across boundaries where you may lack direct authority.
• The ability to balance “keep the lights on” operations with longer-horizon platform projects.
• Ability to build processes that close loops on post-mortem actions, SLO checks, and runbook upkeep.
• Interest in AI safety and understanding reliability of safety-critical pipelines as distinct from product reliability.

Details

• Hybrid work policy: expected in an office at least 25% of the time.