Treasury (Expense & Fund Admin) - Senior Associate

Overview

Senior Associate in the Treasury (Expense & Fund Admin) team, managing the day-to-day activities of a functional/oversight team to ensure accurate NAV/yield processing and that SLAs are met.

What you'll do

• Manage the day-to-day activities of a functional/oversight team by monitoring, reviewing and validating all daily activity for accuracy, timeliness and adherence to controls, e.g. ensuring accurate G/L and/or balance for daily pricing.
• Provide timely, accurate management reporting and maintain the issue log, under moderate supervision.
• Research and resolve exceptions and issues; escalate unresolved issues to management as required.
• Reconcile and resolve discrepancies with other Shared Service teams, external clients and Client Operations as needed.
• Ensure all inquiries are resolved in a timely and accurate manner and communicate effectively with clients when necessary.
• Ensure appropriate records of daily and monthly activities are kept.
• Coordinate the effective and timely flow of critical information to all relevant parties and follow up on administrative details within the department.
• Oversee adherence to Standard Operating Procedures and maintain knowledge of current alternative procedures and processes.
• Assist with workflow management and technology enhancement, and make suggestions to streamline operations.
• Document any updates or changes to formal procedures, databases, etc.
• Participate in projects and prepare and verify information for projects/special requests as directed.
• Train, develop and motivate new staff, complete performance appraisals, and provide staffing recommendations by interviewing new personnel.
• Coordinate and supervise work efforts when multiple Associates are needed to complete work, and provide coaching and development opportunities to staff.
• Be accountable for completing and delivering PPRs on time.
• Make effective recommendations to hire, discipline, control work and terminate employment, and for promotions, salary increases and bonuses.
• Identify any unusual or potentially suspicious transaction activity and report and/or escalate in accordance with corporate policy and operating procedures.
• Perform duties of Associates if required, and other duties as assigned.
• Act as a focal point of contact to maintain strong client relationships; actively participate in internal and client meetings and respond to client queries.
• Leverage experience and technical expertise to support peers globally by providing guidance and training, and participate in employee engagement.
• Participate in an efficient and effective global operating model, collaborating with peers globally and using standard technology, best practices and optimal functions.
• Provide excellent service to clients through a results-oriented mindset.
• Understand and minimize risk by adhering to standard and client-specific operating procedures and participating in the global training program.

What you'll need

• Good understanding of financial services and investment products.
• Excellent communication skills.
• Problem solving and analytical skills.
• Ability to work on MS Office (Excel, Word and PPT).
• Strong attention to detail and a focus on service.
• Strong written and verbal communication skills.
• Ability to prioritize multiple responsibilities to meet internal and industry deadlines.
• Ability to perform under pressure and manage high volumes.
• Committed to learning technical aspects of each deliverable.
• Ability to communicate with various internal teams to resolve queries and escalate accordingly.
• Strong communication, interpersonal, organizational, and time management skills.
• Demonstrates an ability to be a leader within their team and amongst peers.

Nice to have

• Graduate degree in Business, Accounting, Finance or equivalent experience.
• 3+ years of experience in a related accounting or finance field.
• Comfortable working in North America shifts.

Details

• Location: Bangalore, India.
• Working hours: comfortable working in North America shifts.