Account Executive - Healthcare (Northeast)

Overview

Account Executive responsible for seeking and maintaining relationships with NiCE customers, identifying new sales opportunities, and building market share in the Healthcare industry within business, commercial, and enterprise contact centers.

What you'll do

• Achieve annual sales quota and personally negotiate Enterprise-wide agreements.
• Coordinate and lead all sales activities to achieve business goals.
• Ensure proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully.
• Establish new strategic relationships while maintaining existing relationships.
• Analyze customers' business situations to identify constraints and new opportunities due to technological advances.
• Develop and maintain high-level relations with C-level executives.
• Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.

What you'll need

• 10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role.
• Minimum of 1-2 years selling AI Software Solutions.
• Strong understanding of AI technology and its applications.
• Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations.
• Collaborative approach to sales that includes working with multiple groups both internally and externally.
• Exceptional communication and presentation skills that build confidence and credibility with C- and VP-level executives.
• Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities and processes to achieve revenue results.

Nice to have

• Experience/knowledge of CCaaS, CX, and/or Conversational AI solutions.
• Experience/knowledge selling a full suite of SaaS products.

Details

• Requires candidates to reside on the East Coast.
• Requisite ID: 11837.
• Reports to: Director of Sales.
• Role type: Individual Contributor.