Account Manager

Overview

OLIVER Agency APAC is hiring an Account Manager in Mumbai to manage a wide range of briefs, including social media content, video production, strategy and digital assets, working day to day with FMCG and beauty clients.

What you'll do

• Act as the day-to-day contact for FMCG and beauty brands, providing excellent client service and supporting the onsite U-Studio team.
• Work with the wider account team and collaborate with the studio, including digital designers and the Studio Manager.
• Be accountable for the brief and work with the client to ensure the team has the information required to begin work on the project.
• Understand how to report and manage operational income for projects in a timely and accurate manner.
• Be accountable for timely billing and reporting revenue to the Group Account Director.
• Work with the studio to manage timing plans.
• Drive multiple complex projects forward.
• Bring in new business and support Senior clients onsite.

What you'll need

• Excellent client engagement skills, with the ability to proactively organise and influence clients and build strong, effective working relationships.
• Demonstrable account management experience of minimum 3+ years and a proven track record of managing global clients and campaigns.
• The ability to effectively and proactively manage account finances and invoicing.
• Highly creative, with the ability to generate ideas and practically contribute to design studio output.
• Proficient in Microsoft Office, Excel and other related software.
• Understanding of how to integrate with a client-side team while maintaining a top-tier agency service.
• Passion for and inquisitiveness about AI and new technologies.
• Meticulous attention to detail and an understanding of the importance of project profitability for the agency.
• Ability to learn and digest the benefits and features of AI tools (critical).

Nice to have

• Understanding and knowledge of AI tools.

Details

• Location: Mumbai, India.
• Onsite role.