Account Manager, Programmatic Retail

Overview

Support the execution and optimization of programmatic campaigns within DEPT®'s retail vertical, working closely with Account Leads, Coordinators and cross-functional teams to deliver high-quality work, drive performance and ensure strong client satisfaction.

What you'll do

• Collaborate closely with internal teams to deliver client-first recommendations and programmatic best practices.
• Manage day-to-day campaign execution, optimizations, pacing and reporting.
• Support the development and presentation of programmatic strategy to improve client performance.
• Build and maintain strong client relationships through clear communication and timely updates.
• Identify performance trends, troubleshoot issues and apply data-driven insights.
• Provide guidance and mentorship to Coordinators, helping them grow in their roles.
• Contribute to a positive team culture by demonstrating our core values.
• Bring forward new ideas, tools and approaches to push innovation and improve workflow.

What you'll need

• 2+ years of programmatic media experience, ideally across CTV, Display and Video.
• Hands-on experience in retail marketplaces such as Amazon, Walmart, Target or Best Buy.
• Proficiency in major DSPs (TTD & DV360 preferred) and familiarity with Ad Servers.
• Strong analytical, problem-solving and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Nice to have

• Exposure to Native, Audio or OOH.
• Experience training or guiding junior team members.
• Experience supporting campaign management in Google Ads (GDA and YouTube) and/or Amazon DSP.
• Comfort with advanced functions in Excel and/or Google Sheets.
• Proactivity, creativity and enthusiasm; eagerness to be hands-on, learn and grow.
• An exceptional eye for detail.
• Love for working with numbers and uncovering trends.

Details

• Location: US Remote.
• Based on a 40-hour workweek.
• Salary range: $65,000 to $70,000 USD.