Accounts Receivable Associate

Overview

The Accounts Receivable Associate manages and follows up on outstanding claims, ensures timely collections, and resolves payment discrepancies to reduce outstanding accounts receivable and improve cash flow.

What you'll do

• Monitor outstanding insurance claims and patient balances.
• Conduct timely follow-ups with insurance providers to ensure claim resolution.
• Investigate and resolve denials, underpayments, and delays in claim processing.
• Contact patients for outstanding balances, set up payment plans, and provide billing support.
• Work closely with the payment posting team to ensure correct application of payments and adjustments.
• Reconcile daily AR reports and accounts to track collections and pending claims.
• Identify and escalate billing errors or discrepancies for resolution.
• Analyze denial trends and collaborate with the billing team to correct recurring issues.
• Prepare and submit appeals for denied or underpaid claims with appropriate documentation.
• Maintain records of appeal status and follow up with insurance carriers.
• Generate and maintain aging reports, AR summaries, and collection reports.
• Ensure compliance with HIPAA, Medicare, Medicaid, and private payer policies.
• Document all collection activities and maintain accurate AR records.
• Work with the billing, payment posting, and coding teams to resolve claim discrepancies.
• Communicate with insurance representatives and internal stakeholders to streamline the AR process.

What you'll need

• 1+ years of experience in accounts receivable, medical billing, or revenue cycle management.
• Experience with RCM software (e.g., EPIC, Athenahealth, Cerner, eClinicalWorks, NextGen, Kareo, or Meditech).

Nice to have

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Strong knowledge of insurance reimbursement processes, AR management, and medical billing.
• Familiarity with CPT, ICD-10, and HCPCS codes for claim verification.
• Proficiency in Microsoft Excel, financial reconciliation, and reporting tools.
• Ability to work independently and manage high-volume AR portfolios.

Details

• Work mode: Work from Office.
• Location: Mumbai (Vikroli).
• Shift timings: 8pm to 5am / 9pm to 6am (Night Shift).