Administrative Services Associate Representative

Overview

Administrative Services Associate Representative providing general administration, document processing, and routine claims-related back-office support.

What you'll do

• Organize and process the flow of incoming and outgoing documents (paper and electronic) in a back-office environment.
• Receive and document claims (electronic and paper) and ensure accurate assignment for payment.
• Sort, process, and vet claims for claims payment.
• Maintain file management and data classification, including compiling supporting reporting.
• Transfer received claims electronically to various platforms and manage flow between members and provider claims.
• Process member and provider claims within stipulated turnaround times and across different intake channels.
• Cross-reference emails received from members and providers for further processing.

What you'll need

• Active language knowledge of at least English.
• Ability to execute assignments accurately with attention to detail.
• Ability to plan and organize tasks independently.
• Excellent time management skills with continuous prioritization.
• Ability to handle large quantities of paper and electronic documents.
• Proficiency in spreadsheets, word-processing, and associated office IT skills with CRM systems (e.g., Salesforce) for accurate data input.
• Ability to work collaboratively in a team and with little or no supervision.

Details

• Location: Bengaluru, India.