Amazon Connect SRE

Overview

Amazon Connect SRE role focused on designing, deploying, and managing scalable AWS infrastructure for Amazon Connect using Infrastructure as Code and CI/CD automation.

What you'll do

• Design and implement AWS infrastructure for Amazon Connect environments.
• Deploy and manage Amazon Connect across Dev, Staging, and Production.
• Use AWS services including Lambda, S3, EventBridge, and Data Bridges to support deployments.
• Build and maintain Terraform Enterprise Infrastructure as Code modules.
• Develop CI/CD pipelines for automated infrastructure deployment and updates.
• Monitor infrastructure performance and troubleshoot deployment-related issues.
• Collaborate with cross-functional teams for secure, scalable, reliable cloud solutions.

What you'll need

• 4+ years of experience in AWS services, especially Amazon Connect, Lambda, S3, EventBridge, and Data Bridges.
• Hands-on experience with Infrastructure as Code using Terraform Enterprise.
• Experience building and managing CI/CD pipelines using Jenkins, GitHub Actions, or similar tools.
• Good understanding of cloud infrastructure design and deployment best practices.
• Experience managing multi-environment deployments (Dev, Staging, Production).
• Strong troubleshooting and problem-solving skills.
• Knowledge of automation, monitoring, and cloud security practices.
• Experience working in Agile and collaborative environments.
• Good communication and documentation skills.