Analyst - Claims Service

Overview

Analyst role in Marsh McLennan's Claims Service team, handling new, often low complexity insurance claims under direct supervision.

What you'll do

• Receive new, often low complexity claims and acknowledge receipt to brokers and insureds.
• Contribute to the assessment of coverage under moderate oversight and communicate it to brokers and insureds.
• Assist in determining claim liabilities, value, and service provider fees, and set reserves with low financial authority, according to Company and legal standards.
• Support team members in assessing financial exposure of low complexity claims of insured and set reserves accordingly.
• Obtain reserving, settlement and payment authority in accordance with limited authority level.
• Under close supervision, assist with final reports summarizing the lifecycle of a claim and instruct support staff to close the file.
• Handle basic procedural or operations related insurance claims inquiries to maximize product and function value.
• Support senior level colleagues with special projects or initiatives by assisting with delivering changes and reporting on related performance.

What you'll need

• Basic understanding of the insurance business.
• Basic understanding of the regulatory environment and related procedural requirements for brokers and other key insurance agreement players.

Details

• Location: Mumbai - Hiranandani.
• Work mode: Hybrid. All colleagues are expected to be in their local office or working onsite with clients at least three days per week, with at least one anchor day per week for office-based teams.