Analyst Distributed Pricing

Overview

Analyst role in Medline India's distributed pricing team, managing contracted and non-contracted pricing for Medline customers on distributed products and acting as a liaison between vendors and sales representatives.

What you'll do

• Oversee and manage customer pricing requests from initiation through completion, ensuring accuracy, timeliness and compliance with pricing processes.
• Analyze, research and resolve pricing issues submitted by customers, Dedicated Service Managers (DSM) and sales representatives.
• Confirm pricing eligibility with appropriate vendors, update the system and communicate relevant information to requestors.
• Coordinate with Medline sales reps, vendors and internal teams such as Vendor Contracts, Vendor Price Listing and Vendor Operations for pricing requests, discrepancies or questions.
• Perform weekly Price Change Notifications (PCN) audits to ensure accuracy and communicate changes to customers.
• Analyze pricing requests through verification of Group Purchasing Organization (GPO) rosters, Vendor Electronic Data Interchange (EDI) files and Pricing Portals, cross-checking data accuracy.
• Process pricing requests in line with markup approval hierarchy, contract ranking and pricing hierarchy by customer type.
• Handle the price match file for pharma items, including research and analysis of competitor pricing and market trends to increase profitability and attract customers.
• Use pricing tools and applications such as SAP Vistex, Smart Quote, Dart and Zendesk.
• Maintain prompt email turnaround through inboxes according to task priority.
• Handle and process large amounts of data in Excel efficiently and accurately.
• Support team members with process-related queries and provide guidance on standard pricing procedures.
• Assist in training and onboarding new team members and help maintain process documentation.
• Identify day-to-day process gaps and share improvement opportunities with leadership.
• Perform additional tasks as required to support day-to-day operations and departmental objectives.

What you'll need

• A graduate degree.
• Proficiency in basic Excel functions, including VLOOKUP, Pivot Tables, cell formatting and data filtering.
• Ability to process information accurately, assess priorities and draw clear, concise conclusions.
• Strong time management skills, including the ability to prioritize, organize, track details and meet deadlines.
• Experience delivering high-quality customer service to internal and external stakeholders, ensuring service standards and customer satisfaction.
• Proven ability to collaborate effectively with internal and external resources to achieve departmental goals within established timelines.
• Strong analytical skills.
• Excellent English communication skills, both written and verbal.
• Flexibility to handle high volumes of requests during peak periods.
• Ability to multitask and manage competing priorities.
• Highly detail-oriented and deadline-driven.
• A proactive team player who is self-motivated and hardworking.

Nice to have

• MBA or equivalent advanced degree.
• Educational background or knowledge in pharmaceutical sciences (B. Pharm or M. Pharm).
• Prior experience in contracting and pricing, with familiarity in SAP Vistex and Zendesk preferred.

Details

• Location: Pune, India.