Analyst - HR Operations : Background Verification (BGV) : 1 Year Contract to Hire

Overview

Provide effective and proactive HR support to employees and managers located in the Middle East as part of the HR Shared Services team in the People’s Hub, Bangalore. This is a 1 Year Contract to Hire role in HR Operations focused on background verification and onboarding.

What you'll do

• Manage UK background checks and onboarding.
• Manage a variety of HR processes in accordance with regional policies and procedural guidelines for the UK, Middle East, North America and Asia Pacific.
• Manage and coordinate queries on the case management tool.
• Produce standard correspondence to employees and external parties.
• Liaise with employees, line managers and other HR colleagues.
• Work closely with the HR Community and Centres of Excellence.
• Contribute proactively to improvements within the department.
• Support the People’s Hub team with ad-hoc projects.
• Perform any other duties as requested by the HR Team Leader.

What you'll need

• At least 1+ year of experience in handling UK background checks and onboarding.
• A Graduate or Postgraduate qualification.
• Minimum 2 years of experience in HR shared services or a similar environment.
• Good proficiency in HR processes and standard operating procedures.
• Accuracy and high attention to detail.
• Strong organizational skills, with the ability to identify and focus on priorities and deliver to deadlines.
• Ability to work under pressure without showing frustration or losing composure when facing resistance.
• Customer-focused approach to meeting the requirements of internal and external stakeholders.
• Strong interpersonal skills to build effective relationships with internal and external stakeholders at all levels.
• Confident, diplomatic and tactful approach.
• Ability to work proactively and effectively on own initiative with little guidance.
• High levels of confidentiality.
• Ability to work with high levels of autonomy and as part of a team.
• Good IT skills, particularly MS Word, Excel and Outlook.
• Fluent English with excellent verbal and written communication skills.
• Strong administrative ability to manage a complex and varied workload.
• Flexibility to work in multiple shifts.

Nice to have

• Experience in an HR Shared Services function supporting Middle East background checks and onboarding.
• Experience and knowledge of Workday and ServiceNow applications.
• Previous experience in a front-facing customer service role and/or project experience.
• Potential to develop as the team grows.

Details

• Location: Corporate Office, Bangalore.
• Employment type: Contractual (Fixed Term).
• Contract duration: 1 Year Contract to Hire.
• Support employees and managers located in the Middle East.
• Flexible to work in multiple shifts.