Analyst, Risk Management

Overview

Support the Customer Risk Management (CRM) team in monitoring customer risk in line with Mastercard's policies, procedures and risk appetite framework, including CRM data validation, system testing and commercial underwriting preparation.

What you'll do

• Read Factiva/CreditEdge customer news and regulatory websites daily to scan for customer financial distress.
• Monitor global customer exposures and prefunding accounts 24/7, and immediately inform risk managers of urgent events such as bankruptcies, insolvencies or administration.
• Follow up with customers and account managers on open settlement positions for small settlement failures, coordinating with Account Managers and Settlement Operations to determine whether they are genuine or a reconciliation issue.
• Participate in decision processes, including emergency procedures as directed by Risk Managers.
• Assemble first-draft Commercial Underwriting for senior risk analysts, including volume and exposure trends, recommended CEM threshold limits and settlement analysis.
• Perform CEM (Customer Exposure Monitoring) system testing and CRM data validation.
• Produce ad hoc reporting on customer volume, exposure and CEM decline trends.
• Report and coordinate with the appropriate teams on CEM inaccuracies or process failures.
• Maintain the Customer Exposure Monitoring Manual.
• Take part in process improvement initiatives and best-practice sharing.
• Access and check customer bank account balances, subject to security agreements, where applicable.

What you'll need

• Graduate or postgraduate degree in business, economics, econometrics or equivalent.
• Accuracy, self-drive, accountability and a sense of urgency.
• Outstanding written and verbal English communication skills.
• Advanced Excel, Word and PowerPoint skills.
• Positive attitude, strong work ethic and good sense of humor.

Nice to have

• Experience in credit risk assessment and financial statement analysis.

Details

• Location: Pune, India.
• Role supports 24/7 global customer exposure monitoring.
• Requires compliance with Mastercard's corporate security responsibilities, including security policies, information confidentiality and integrity, reporting of suspected breaches, and completion of periodic mandatory security training.