Overview
APAC Project Manager responsible for management and oversight of Redzone project implementation for new and multiple concurrent clients, including onboarding support through onsite coaching and “Green Go Live”.
What you'll do
- Lead the customer journey for 6–12 weeks after each new customer is added until onsite coaching begins.
- Participate in onsite Success Plan activities focused on priority completion items.
- Ensure signals are connected and tested before onsite coaching.
- Oversee Redzone software deployment for multiple concurrent clients from sales handover through onsite coaching.
- Configure Redzone software to match client manufacturing processes, including manufacturing data (product/equipment info and run rates).
- Coordinate automation signal return (e.g., photo eyes/machine cycles) to provide accurate, real-time data to the shop floor team.
- Run weekly status calls and manage client relationships, escalations, documentation, and Green Go Live success.
What you'll need
- 4+ years in a similar position providing direct coaching to business clients.
- Experience working with project management, ideally in software or systems deployments.
- Depth understanding of the shop floor environment, workflow, and processes in Food & Beverage and Consumer Packaged Goods.
- Excellent interpersonal and organizational skills.
- Strong written and verbal communication skills.
- Proficiency with MS Office Suite, Windows operating systems, and Apple hardware/operating systems.
- Familiarity with escalation processes for critical path items and risk points that could delay results.
Details
- Employment type: Full Time.
- Work mode: Remote.
- Travel requirement: 40% of the time.
Read the full description and apply on the company’s own careers page.
