Application Support Engineer

Overview

As an Application Support Engineer, you will act as a software detective, identifying and solving issues within multiple components of critical business systems. You will collaborate with various teams to troubleshoot software-related challenges, analyze system performance, and support continuous improvement while delivering high-quality support to users and stakeholders.

What you'll do

• Perform independently and become an SME.
• Participate actively and contribute to team discussions.
• Contribute solutions to work-related problems.
• Assist in documenting processes and solutions to enhance team knowledge.
• Engage in training and mentoring junior team members to foster their development.
• Collaborate with various teams to troubleshoot and resolve software-related challenges.
• Analyze system performance and contribute to the continuous improvement of processes and systems.

What you'll need

• Minimum 3 years of experience in Oracle Planning and Budgeting (EPBCS).
• Proficiency in Oracle Planning and Budgeting (EPBCS).
• Strong analytical skills to assess and resolve complex software issues.
• Experience with troubleshooting and debugging software applications.
• Familiarity with database management and data integration techniques.
• Ability to communicate technical information effectively to non-technical stakeholders.
• 15 years full time education.

Details

• Position is based at the Bengaluru office.