Application Support Engineer

Overview

Application Support Engineer role acting as a software detective to identify and resolve issues across multiple components of critical business systems.

What you'll do

• Act as a subject matter expert, collaborating with and managing the team to perform.
• Take responsibility for team decisions.
• Engage with multiple teams and contribute to key decisions.
• Provide solutions to problems for the immediate team and across multiple teams.
• Coordinate cross-functional efforts to streamline issue resolution and enhance system reliability.
• Mentor junior team members to foster skill development and knowledge sharing.
• Monitor system performance and proactively identify potential risks to prevent disruptions.

What you'll need

• 15 years of full-time education.
• Minimum 5 years of experience in Oracle Planning and Budgeting (EPBCS).
• Proficiency in Oracle Planning and Budgeting (EPBCS).
• Strong analytical skills to diagnose and troubleshoot complex application issues.
• Experience with system monitoring and incident management processes.
• Ability to collaborate effectively with cross-functional teams to implement solutions.
• Excellent communication skills to document issues and interact with stakeholders.

Details

• Based at the Kolkata office.