Application Support Engineer

Overview

Act as a software detective, providing a dynamic service that identifies and solves issues within multiple components of critical business systems.

What you'll do

• Act as an SME, collaborate with and manage the team to perform.
• Be responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for your immediate team and across multiple teams.
• Coordinate cross-functional efforts to streamline issue resolution and improve system reliability.
• Mentor junior team members to enhance their technical capabilities and problem-solving skills.
• Facilitate communication between technical teams and stakeholders to ensure alignment on priorities and deliverables.

What you'll need

• Minimum 7.5 years of experience in Network Infrastructures.
• 15 years of full-time education.
• Proficiency in Network Infrastructures.
• Strong knowledge of network protocols, architecture, and troubleshooting techniques.
• Experience with monitoring tools and diagnostic utilities to analyze network performance and issues.
• Ability to design and implement network solutions that support business applications and services.
• Familiarity with security principles related to network infrastructure and data protection.
• Skilled in collaborating with cross-functional teams to resolve complex technical problems efficiently.

Details

• Location: Gurugram office.