Sr Analyst II Infrastructure Services

Overview

Provide technical support in infrastructure services, contributing to projects, monitoring systems, and maintaining documentation for the infrastructure team.

What you'll do

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to the implementation of infrastructure projects and assignments.
• Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.
• Work with the team to enhance infrastructure effectiveness and address technical challenges.
• Support the development of infrastructure documentation, including incident logs and configuration records.
• Apply technical knowledge to address infrastructure-related challenges.
• Follow established best practices and standards in infrastructure service delivery.
• Utilize technical skills to address infrastructure issues and incidents.

What you'll need

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and technical knowledge.
• A continuous learner that stays abreast with industry knowledge and technology.

Nice to have

• An advanced degree in a relevant field is a plus.
• Relevant certifications, such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Google Associate Cloud Engineer, are a plus.

Details

• Location: Gurgaon, India.
• Work model prioritizes in-person collaboration with flexibility to support wellbeing, productivity, individual work styles, and life circumstances.