Application Support Engineer

Overview

Act as a software detective, providing a dynamic service that identifies and solves issues within multiple components of critical business systems.

What you'll do

• Perform independently and become an SME.
• Actively participate in and contribute to team discussions.
• Contribute to providing solutions to work-related problems.
• Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.
• Document findings and resolutions clearly to support knowledge sharing and future reference.
• Assist in the continuous improvement of support processes and tools to enhance service delivery.
• Provide guidance and support to junior team members to foster their professional growth.

What you'll need

• 15 years full time education is required.
• Minimum 3 years of experience in Microsoft SQL Server Administration.
• Proficiency in Microsoft SQL Server Administration.
• Strong knowledge of database performance tuning and optimization techniques.
• Experience in backup, recovery, and disaster recovery planning for database environments.
• Ability to monitor and troubleshoot database-related issues in production and non-production environments.
• Familiarity with security best practices and compliance requirements related to database management.

Details

• Based at the Bengaluru office.