Application Support Engineer

Overview

Application Support Engineer acting as a software detective to provide a dynamic service that identifies and solves issues within multiple components of critical business systems.

What you'll do

• Perform independently and become a subject matter expert (SME).
• Actively participate in and contribute to team discussions.
• Contribute solutions to work-related problems.
• Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
• Document and communicate findings and resolutions clearly to stakeholders and team members.
• Assist in developing and implementing process improvements to enhance system performance and reliability.

What you'll need

• Minimum 3 years of experience in Microsoft Power Platform Infrastructure.
• Proficiency in Microsoft Power Platform Infrastructure.
• Strong knowledge of system monitoring and troubleshooting techniques within cloud and application environments.
• Ability to analyze logs and system data to identify root causes of issues.
• Familiarity with incident management and problem resolution workflows.
• Experience working with business-critical software systems and ensuring high availability.
• 15 years full time education.

Nice to have

• Experience with AAAP (Accenture Advanced Analytics Platform).

Details

• Based at the Gurugram office.