Assistant Manager / Senior Engineer - Modernization Sales

Overview

Assistant Manager / Senior Engineer in Modernization Sales at KONE, driving sales of modernization solutions for elevators and escalators through customer relationships and end-to-end sales.

What you'll do

• Proactively develop and create customer relationships in your area of responsibility.
• Drive solution selling with architects, developers, consultants or other influencers to meet customer needs across the KONE product portfolio.
• Create interest in and demonstrate the value of KONE digital offerings to influencers and customers.
• Develop and grow KONE's position in your customer base or market area.
• Create and communicate leads and sales opportunities for the KONE sales team, including cross-selling.
• Ensure customer satisfaction and resolve complaints with the rest of the KONE team.
• Document customer, influencer and contact information and keep CRM data correct.
• Generate leads, opportunities, orders and contracts to meet sales budget and pricing targets.
• Find customer needs and design solutions to meet them.
• Set optimal market pricing for each solution.
• Request technical know-how from Customer Solutions Engineering in tendering phase for non-standard cases, per local policy.
• Arrange pre-tender and pre-booking reviews and ensure Sales-to-Operations handover with complete and correct information.
• Ensure site readiness is communicated to the customer and included in the contract.
• Validate that orders received from customers match the negotiation outcome, including terms, conditions, quality and safety.
• Be accountable for the project until Order Booking.
• Ensure correct project categorization at Decision to start tendering by Gate approver.
• Support the finance function in money collection.
• Drive execution of your individual sales plan, including proactive and consultative customer visits.
• Gather relevant market and competitor information from the field.
• Report accurately and on time, documenting opportunities, tasks and visits, including won and lost reasons.

What you'll need

• Candidate from an Engineering or M.B.A. background.
• Minimum 4 to 8 years of direct sales experience.
• Good understanding of market trends in sales and marketing.
• Target-oriented and self-driven sales professional.
• Excellent communication, interpersonal and presentation skills.

Nice to have

• Experience from the elevator industry.

Details

• Location: Kolkata.