Service Sales Engineer

Overview

Service Sales Engineer for Gujarat, based in Ahmedabad, to engage customers, build relationships and drive business opportunities across the Service portfolio.

What you'll do

• Engage with customers across Gujarat, including remote locations, through extensive travel to customer sites.
• Develop strong customer relationships and maintain effective engagement with multiple site teams across power plants, transmission, industrial and automobile facilities.
• Drive business opportunities across the Service portfolio.
• Manage channel partners and support them along a clearly defined growth trajectory.
• Support customer interactions, service execution and issue resolution using digital tools and data.

What you'll need

• Bachelor's degree in engineering.
• 6–10 years of relevant professional experience.
• Strong knowledge of power generation electrical systems, transmission and distribution (T&D) markets, and industrial and automobile sectors.
• Robust knowledge of key customers within the Gujarat region.
• Proven experience in travelling to customer sites, including remote locations.
• Experience managing channel partners.
• Successfully managed a minimum of 20 customers over the course of career, with demonstrable experience in developing and expanding these customer relationships.
• Strong understanding of T&D, power generation and industry customers, with particular focus on after-market services.
• Proven positive, solution-oriented approach to service-related challenges.
• Demonstrated strong commitment to customer satisfaction.
• Collaborative working style, with effective use of internal digital systems and standard processes.
• Currently based in the Western region, with proficiency in two or more local languages.
• Fluency in spoken and written English.

Nice to have

• Substantial experience in similar organizations and with comparable products.

Details

• Location: Ahmedabad, Gujarat, India.
• Employment type: Full time; not remote.
• Willingness to travel 60–80% of the time for customer-facing engagements.