Associate - Account Management (India PE)

Overview

Associate on the Account Management team for India PE, driving engagement with clients across Third Bridge's Expert Calls and Library offerings.

What you'll do

• Support Account Managers on renewals and cross-sell opportunities, executing territory and account plans to achieve strategic goals.
• Identify and engage inactive or potentially new users across priority accounts to increase utilization of Third Bridge offerings.
• Reiterate the value proposition of Third Bridge's services to drive usage and embed products in the daily workflows of end users.
• Maintain constant dialogue with clients to understand their research processes and gather feedback on Third Bridge's services.
• Support clients by offering training and demo sessions on how to use Third Bridge's services.
• Maintain and update team structures, client user preferences, client investment coverage sectors and geographies, and account and contact data in our systems.
• Develop an awareness of client buying processes and Third Bridge sales and renewal processes to support revenue generation.
• Collaborate with legal, marketing, research, sales and product teams to ensure client requests are executed quickly and effectively.
• Attend internal and external meetings punctually and well-prepared.
• Address and/or triage inbound client questions and requests, assessing solutions and next steps alongside the Account Manager and executing the agreed approach.
• Leverage a solid commercial understanding of AI to expand territory revenue by cross-selling and upselling AI distribution solutions.

Details

• Location: Mumbai.