Associate AR

Overview

Associate role in the EBO Accounts Receivable team at Guidehouse India, focused on resolving US healthcare insurance claims through outbound calls and follow-up.

What you'll do

• Initiate calls requesting status of claims in queue.
• Contact insurance companies for further explanation of denials and underpayments.
• Take appropriate action on claims to guarantee resolution.
• Ensure accurate and timely follow-up where required.
• Document actions taken in claims billing summary notes.
• Prioritize pending claims for calling from the aging basket.
• Make calls following international norms and applicable rules for confidentiality and HIPAA compliance.
• Work on denials, rejections and LOAs to accounts, and make required corrections to claims.
• Understand and abide by the organization's information security policy and protect the confidentiality, integrity and availability of all information assets.
• Report incidents related to security of information to concerned authorities.

What you'll need

• Must be a graduate.
• Good voice and professional demeanor via phone.
• Must have 1+ years of experience in US Healthcare stream in AR.
• Good organizational skills demonstrating the ability to execute timely follow-up.
• Ability to multi-task.
• Excellent analytical skills with understanding of health care claims processing.

Nice to have

• Experience in MS Office Suite.

Details

• Location: Chennai, India.
• Travel required: None.
• Clearance required: None.