Associate – Business Analyst, FS Tech, Advisory

Overview

Associate role in FS Tech Advisory focused on retail banking process consulting across deposits, lending, and payments, from discovery through rollout and continuous improvement.

What you'll do

• Own and optimize retail banking processes for deposits, lending, and payments.
• Map and analyze AS-IS processes and payment journeys.
• Design TO-BE processes aligned to regulatory standards and guidelines.
• Define and document BRD/FRD, process maps (BPMN), SOPs, SLAs, and control frameworks.
• Lead UAT planning/execution, including test scenarios and defect triage.
• Track process metrics and drive continuous improvement using Lean/Six Sigma.
• Prepare training materials and support change adoption.

What you'll need

• 3–5 years in retail banking process consulting with exposure to deposits, lending, or payments.
• Ability to translate business needs into functional requirements.
• Strong stakeholder management.
• Strong regulatory and compliance knowledge (RBI, KYC/AML, FATCA/CRS, NPCI, Fair Practices Code, IRAC/NPA norms).
• Hands-on experience documenting BRD/FRD, BPMN mapping, SOPs, and leading UAT.
• BA and core banking exposure listed as mandatory skills.

Details

• Location: Mumbai, Shivaji Park, India.
• Job posting end date: July 9, 2026.
• Work visa sponsorship: No.
• Government clearance required: No.