Associate Data Analytics Specialist

Overview

Support the creation, maintenance, validation, and improvement of customer, contact, account hierarchy, address, and product master data across connected business systems. Apply data governance policies to resolve data-quality issues, reconcile records, and maintain master-data integrity.

What you'll do

• Create, validate, and remediate master data using governance policies and business rules.
• Monitor governance reports and work queues, research exceptions, and document findings.
• Research legal entities, corporate relationships, addresses, ownership, and account status.
• Analyze duplicate records and execute or coordinate account and contact merges.
• Reconcile data across Salesforce, Oracle, HighRadius, and connected platforms.
• Document system defects, monitor support tickets, and validate corrections.
• Maintain governance metrics, procedures, business rules, and knowledge resources.

What you'll need

• Bachelor’s degree in a relevant discipline or equivalent relevant work experience.
• Typically 0–2 years of experience with enterprise data, operations, data quality, system support, analytics, or a related function.
• Strong analytical, research, problem-solving, organizational, and workload-management skills.
• Strong attention to detail and commitment to data quality and accuracy.
• Ability to apply business rules, governance policies, and documented procedures.
• Proficiency with Microsoft 365, including Excel, Outlook, Teams, Word, and SharePoint.
• Experience with enterprise data, CRM, ERP, reporting, ticketing, or data-quality systems.

Nice to have

• Experience with Salesforce and Oracle.
• Experience with D&B data, customer hierarchy research, or legal-entity data.
• Experience with ServiceNow or another ticket-management platform.
• Familiarity with master-data integrations, synchronization, or transfer-error analysis.
• Experience in master-data management, data governance, customer data, product data, or data stewardship.

Details

• Location: Bengaluru, India.