Associate Director, RDU IT - Portfolio Performance, Financial Management & Operational Excellence

Overview

Associate Director role within RDU IT responsible for portfolio performance, financial management and operational excellence, based in Bangalore.

What you'll do

• Own the MTP process and annual IT budget, establishing governance to monitor actuals, accruals and forecasts.
• Lead all aspects of SOWs and contracts to keep spend aligned to plan and value realized.
• Build scorecards and dashboards on monthly, quarterly and annual cycles; move the organization from retrospective reporting to predictive insights.
• Define and uphold data standards, sources of truth and external benchmarks.
• Partner across functions to map, simplify and automate processes; set metrics that reinforce continuous improvement.
• Establish governance for external partners and contingent labor; work with Talent Acquisition to align headcount plans to portfolio needs.
• Lead business continuity planning within IT operations; collaborate with cyber, infrastructure and network teams to harden resilience and security for critical services.
• Run leadership forums that align strategy, risks and priorities; embed quality assurance and cybersecurity considerations into decision-making.
• Track travel and productivity drivers; identify efficiency opportunities that redeploy resources to the highest-impact work.

What you'll need

• 5–7 years of experience in IT portfolio operational management, with a proven track record of driving performance and operational excellence.
• Proven experience in managing organizational change, developing central initiatives and implementing improvement in execution programs.
• Strong leadership and influencing capabilities, with the ability to advise and engage cross-functional teams to meet performance, reporting and delivery objectives.
• Familiarity with performance measurement tools, techniques, industry guidelines and internal methodologies.
• Advanced communication, analytical, critical thinking and presentation skills, including proficiency in facilitation and information gathering.

Nice to have

• A Bachelor's degree, MBA, or equivalent professional experience.
• Relevant certifications such as PMP/PMI, Agile methodologies, and/or Lean/Six Sigma Black Belt (or equivalent Operational Excellence training).
• Intermediate knowledge of IT applications including Microsoft tools, ServiceNow, Project Portfolio Management platforms and reporting tools such as Power BI.
• Outstanding decision-making and problem-solving abilities to analyze and address complex, advanced issues.
• A proactive, diligent self-starter capable of managing multiple projects and teams independently and collaboratively in a fast-paced, time-sensitive environment.

Details

• Location: Bangalore, India.
• Work mode: in-person, a minimum of three days per week from the office.
• Closing date: 05-Nov-2026.