Associate II, TPO Operations

Overview

Support daily HR operations, manage employee records across the employee lifecycle, and help colleagues get clear, timely support as a TPO Operations Associate III.

What you'll do

• Support end-to-end HR operations and respond to colleague enquiries with a high level of service.
• Support recruitment, onboarding, offboarding and other employee lifecycle activities in back-end operations.
• Complete HR transactions and keep employee records and documentation accurate and up to date.
• Work with internal teams to meet HR needs, identify process gaps and support continuous improvement.
• Work rotational shifts as required to support global HR operations.

What you'll need

• 1 to 3 years of experience using case management tools and providing client support.
• Strong understanding of HR processes and employee lifecycle management, with close attention to detail and accuracy.
• Good communication and coordination skills, with the ability to manage multiple tasks and meet deadlines.
• Flexibility to work rotational shifts based on business requirements.

Nice to have

• Experience in HR operations, HR shared services or HR administration.
• Experience with ServiceNow, Workday and Microsoft Office applications.
• Basic understanding of AI tools and willingness to learn AI technology used in operational activities.

Details

• Location: Pune, India.
• Work rotational shifts as required.