Associate Operations Processor

Overview

Associate Operations Processor responsible for routine clerical operations and check virtual keying to support client account crediting.

What you'll do

• Perform routine general clerical operations tasks.
• Receive, log, batch, and distribute work.
• File, photocopy, and answer phones.
• Prepare and distribute incoming and outgoing mail.
• Follow established procedures under close supervision and escalate questions or issues.
• Capture check Amount and MICR line using the virtual keying process.
• Review processes to identify inherent risks and suggest control improvements with managers/key stakeholders.

What you'll need

• 6+ months operations support experience (or equivalent via work experience, training, military experience, or education).
• Training in high speed typing/number keying (10Key).
• Ability to multi-task effectively.
• Strong attention to detail for quick and accurate work.
• Ability to recognize and escalate discrepancies during processing.
• Any graduate.
• 1–2 years of experience in data entry/typing/data processing.
• Ability to retain high volume of information.

Details

• Location: Bengaluru, India.
• Night shift: 8:30 pm–5:30 am; Early morning shift: 4:30 am–1:30 pm; Mid shift: 1:30 pm–10:30 pm (rotational, includes Sunday working).
• Process runs on Indian holidays aligned to US holidays.