Overview
Support territory carving, account routing, reporting, data quality, and process improvement for the APJ region. This early-career role provides structured onboarding and support while building depth in sales systems and territory management.
What you'll do
- Support cross-functional annual planning activities related to territory carving and deployment in Salesforce for the APJ region, with guidance from senior team members.
- Help maintain and document territory operations processes, including runbooks and onboarding materials for APJ stakeholders.
- Respond to account routing questions from the APJ field, escalating complex or ambiguous cases to senior analysts.
- Support recurring territory reporting and ad hoc analysis requests for APJ sales leadership.
- Partner with APJ Field Sales, Sales Operations, and Revenue Strategy to understand regional coverage needs and surface opportunities to improve territory processes and tools.
- Assist the Sales Systems team on automation improvements enabled by territory management, such as automated opportunity assignment.
- Support data hygiene and enrichment for APJ accounts using tools such as RingLead, ZoomInfo, D&B, and Openprise, including validating account data across multiple APJ countries and markets.
- Document questions, edge cases, and process gaps encountered in day-to-day work so they can be addressed systematically.
What you'll need
- 1–2 years of experience in an operations, analytics, business support, or CRM-adjacent role; sales operations experience is welcome but not required.
- Be based in the APJ region, or be able to maintain consistent overlap with APJ business hours.
- Working familiarity with Salesforce, including navigating records, reports, and list views.
- Comfort working in spreadsheets, including sorting, filtering, VLOOKUP/XLOOKUP, and pivot tables; advanced modeling is not expected.
- Strong attention to detail and a methodical approach to working with data.
- Clear and concise written communication, particularly in asynchronous settings across time zones.
- Collaborative and comfortable asking questions; you will be supported, not left to figure things out alone.
- Interest in learning sales operations systems and processes in a fast-paced, distributed environment.
Nice to have
- Exposure to Salesforce Sales Territories, Salesforce Maps, or similar tools.
- Experience supporting stakeholders across multiple APJ countries or working with multilingual account data.
- Exposure to data enrichment or data quality tools such as RingLead, ZoomInfo, D&B, Openprise, or similar.
- Familiarity with SQL, Tableau, or other reporting tools.
- Salesforce Administrator certification or coursework in progress.
Details
- The role is remote and based in India.
- The role is based in the APJ region and requires substantial daily overlap with APJ business hours.
- The Territory Operations team works asynchronously across regions, so comfort with written handoffs and documentation is more important than real-time availability outside your local hours.
- The role is full-time.
Read the full description and apply on the company’s own careers page.