AVP-Benefits Administration- GHR

Overview

AVP for Benefits Administration supporting oversight and administration of employee benefits programs, handling inquiries, vendor coordination, compliance monitoring, and project work for annual enrollment and related initiatives.

What you'll do

• Support oversight and administration of cost-effective benefits programs (retirement, health and wellness, leave) by reviewing/responding to employee inquiries.
• Support vendor relationships and third-party management programs and monitor regulatory compliance and required communications.
• Provide guidance to managers, HR business partners, and employees on benefits questions, issues, and claims.
• Resolve participant inquiries and escalated benefit issues using independent analysis of plan provisions and applicable laws, and escalate as appropriate.
• Develop and implement project plans and timelines for annual enrollment and other low to moderate complexity projects.
• Identify internal and cross-functional process improvement opportunities and recommend solutions.
• Serve as a point of contact for vendors and internal vendor management partners.
• Stay abreast of industry best practices.

What you'll need

• Experience in employee benefits administration (health and wellness, retirement, and/or leave) in financial services or other highly regulated industries.
• Familiarity with regulatory requirements such as ERISA, Section 125, DOL regulations, commuter benefits, HSAs, plan document/summary plan description administration, FSAs, CO-BRA, etc.
• Advanced knowledge of benefits principles and practices, and of analyzing/reporting benefits data.
• Excellent customer service skills.
• Experience with HR information systems and benefits-related technology, including third-party reporting requirements.
• Advanced skills with MS Excel and Word.
• Basic accounting/financial knowledge, including familiarity with benefit plans financial statement audits.