Sr Associate Benefits Admin (JAPAC)

Overview

The Senior Associate, Benefits supports administration, compliance, and day-to-day operations for employee benefits programs across the assigned JAPAC region.

What you'll do

• Oversee day-to-day administration of benefits plans including health, dental, life insurance, disability, retirement/pension, wellness, and statutory benefits.
• Act as a primary point of contact for benefit enquiries, eligibility, enrolments, life events, and issue resolution.
• Manage benefit enrolments, dependent updates, life-event changes, leaves of absence, and terminations in HR systems and vendor platforms.
• Partner with Payroll on benefit deductions, taxable benefit processing, reconciliation, and issue resolution.
• Maintain accurate employee benefits records and ensure data integrity across internal systems and third-party platforms.
• Monitor and manage vendor performance against SLAs and assist with renewals, vendor transitions, and program implementations.
• Ensure benefits administration aligns with local statutory, tax, regulatory, and data privacy requirements and support audit readiness.

What you'll need

• Bachelor's degree in Human Resources, Business Administration, Finance, Commerce, or related discipline.
• 4-7 years overall experience with at least 3 years in benefits administration/operations, total rewards operations, HR shared services, or employee benefits consulting.
• Experience supporting regional or multinational employee benefits programs in a global organization.
• Strong understanding of employee benefits administration, statutory frameworks, and tax considerations.
• Experience with HRIS platforms such as Workday and case management tools such as ServiceNow.
• Experience partnering with global vendors, insurers, brokers, third-party administrators, and cross-functional stakeholders.
• Experience maintaining compliance, supporting audits, and managing operational controls in a benefits environment.

Details

• Location: Hyderabad, India.
• Region supported: JAPAC.