Overview
The Senior Associate, Benefits supports administration, compliance, and day-to-day operations for employee benefits programs across the assigned JAPAC region.
What you'll do
- Oversee day-to-day administration of benefits plans including health, dental, life insurance, disability, retirement/pension, wellness, and statutory benefits.
- Act as a primary point of contact for benefit enquiries, eligibility, enrolments, life events, and issue resolution.
- Manage benefit enrolments, dependent updates, life-event changes, leaves of absence, and terminations in HR systems and vendor platforms.
- Partner with Payroll on benefit deductions, taxable benefit processing, reconciliation, and issue resolution.
- Maintain accurate employee benefits records and ensure data integrity across internal systems and third-party platforms.
- Monitor and manage vendor performance against SLAs and assist with renewals, vendor transitions, and program implementations.
- Ensure benefits administration aligns with local statutory, tax, regulatory, and data privacy requirements and support audit readiness.
What you'll need
- Bachelor's degree in Human Resources, Business Administration, Finance, Commerce, or related discipline.
- 4-7 years overall experience with at least 3 years in benefits administration/operations, total rewards operations, HR shared services, or employee benefits consulting.
- Experience supporting regional or multinational employee benefits programs in a global organization.
- Strong understanding of employee benefits administration, statutory frameworks, and tax considerations.
- Experience with HRIS platforms such as Workday and case management tools such as ServiceNow.
- Experience partnering with global vendors, insurers, brokers, third-party administrators, and cross-functional stakeholders.
- Experience maintaining compliance, supporting audits, and managing operational controls in a benefits environment.
Details
- Location: Hyderabad, India.
- Region supported: JAPAC.
Read the full description and apply on the company’s own careers page.
