B-Claims Operations Associate I

Overview

Process claims accurately and on time while supporting member service and operational efficiency as a Claims Operations Associate I.

What you'll do

• Process claims accurately while meeting performance standards.
• Achieve productivity metrics including release rate, claims per hour, and handle time.
• Ensure member transactions are processed accurately and smoothly.
• Research complex or unclear cases and create resolution tickets.
• Collaborate with internal teams to resolve issues and improve workflows.
• Contribute to continuous improvement initiatives.

What you'll need

• 2–5 years of experience in operations, ideally claims processing or a similar environment.
• Bachelor’s or Master’s degree.
• Strong attention to detail.
• Analytical problem-solving and effective communication skills.
• Time management and prioritization skills.
• Ability to collaborate in a fast-paced, team-driven environment.
• Proficiency in Microsoft Excel, Word, PowerPoint, Outlook, and Teams.

Details

• Location: Bangalore, India.
• Flexible work environment.