Building Operations, Facilities Services

Overview

Manage building operations and facilities services at the site, with a focus on preventive maintenance, technical services, facility management, contract and procurement management, and achievement of KPI and SLA targets for Accenture.

What you'll do

• Manage and control critical spares for all installations according to manufacturer recommendations and inventory.
• Coordinate quarterly collation of repair and maintenance requirements with AEM.
• Follow up on assigned purchase orders, work completion and invoice submission.
• Carry out engineering and operational procedures.
• Ensure proper functioning of electrical, HVAC, PAC, water, plumbing, sanitary, elevator/lift and cafeteria equipment systems.
• Liaise with vendors for maintenance and service practices of M&E contractors in line with manufacturer recommendations.
• Ensure maintenance schedules and shutdowns are followed in consultation with OEM and Accenture.
• Inspect log books, history cards, checklists, escalation charts, OCP and PPM schedules daily.
• Guide technical staff in attending to and closing facility and services technical issues.
• Adhere to the 52-week annual M&E maintenance schedule and maintain agreed SLA and KPI performance.
• Participate in emergency evacuation procedures and manage health and safety issues.
• Prepare and collate vendor performance data and escalate as required.
• Ensure proper use and functioning of e-fit facility tools, including IMT, VMT, Sites Ops modules and Site Inspection Tool.
• Close preventive-maintenance work orders in the 360 facility tool and Archibus, escalating deviations.
• Track and close builder-related queries in QMS monthly.
• Conduct M&E onboarding and Back to Basic processes as defined.
• Ensure mandatory training is conducted as scheduled and track attendance.
• Coordinate execution of works related to IC requests without escalations.
• Conduct interviews for new M&E joiners.
• Ensure 100% use of the online work permit tool and upload incidents in the incident tool.
• Manage handover and takeover of tabs used for equipment readings.
• Conduct central store, BMS store and BMS audits monthly.
• Conduct facility walkarounds and ensure the walkaround map and guide are followed and maintained.
• Coordinate with the DM team on issues requiring assistance.
• Coordinate and manage important and VIP client visits with the Events team without escalations.
• Close Seibel tickets on time, analyse repeated complaints weekly and highlight them to CE.
• Support client, internal and external audits.
• Ensure functionality of technology tools in the facility.
• Prepare and send daily, weekly, monthly, quarterly, half-yearly and yearly engineering records to the chief engineer.
• Maintain log books, history cards, equipment details, service reports and incident reports daily.
• Inspect builder-maintained critical areas daily wherever allowed, including chiller, HT, DG, LT, LMR, STP and pump rooms.
• Coordinate daily with the builder on diesel and water.
• Track builder activities, including FAPA tests and façade glass cleaning, against the contract.
• Follow up on builder invoice submissions and deviations through closure.
• Prepare daily, weekly and monthly reports, including DSR/walkaround guide, SLA, engineering, major highlights, zonal point, R&M tracker, MMR, central store SIH, energy, IIEE, major works, equipment status, LCD projector and statutory compliance reports.
• Follow the escalation matrix during incidents.

Details

• Location: Pune, MH.
• Work mode: On-site.
• Scheduled weekly hours: 48.