Business Analyst

Overview

Bridge the gap between business stakeholders and software engineering teams within a banking environment, translating business needs into detailed technical requirements and supporting agile delivery teams.

What you'll do

• Analyse banking products and processes including Retail and Digital Banking, Payments and Cards Processing, Lending, Savings & Current Accounts, and Customer Onboarding and KYC.
• Ensure solutions comply with banking regulations, risk controls, security requirements, and internal governance standards.
• Work closely with software engineers throughout the Software Development Life Cycle (SDLC).
• Participate in Agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives.
• Prioritize and manage product backlogs in collaboration with Product Owners.
• Support development teams with requirement clarifications and business context.
• Perform data analysis and validation using SQL and reporting tools.
• Define data requirements and support data migration initiatives.
• Assist in creating business reports, dashboards, and KPIs.
• Identify business requirements and solutions that address business problems and opportunities to support the organisation's strategic objectives.
• Define and document API requirements (user stories, acceptance criteria, data models) by reading and translating Open API/Swagger Specs and UCRs.
• Deliver API/integration change across the full lifecycle, working with engineering, architecture, and 3rd parties.

What you'll need

• Experience analysing banking products and processes, including Retail and Digital Banking, Payments and Cards Processing, Lending, Savings & Current Accounts, and Customer Onboarding and KYC.
• Experience with Agile ways of working, including sprint planning, backlog refinement, reviews, and retrospectives.
• Experience with SQL and data analysis.
• Ability to read and translate Open API/Swagger Specs and UCRs to define and document API requirements.
• Experience delivering API/integration change across the full lifecycle.

Nice to have

• Strong understanding of SDLC, Agile, Scrum, and DevOps practices.
• Understanding of software engineering concepts and system architecture.
• API and integration understanding (REST, JSON, XML).
• Process Mapping and Gap Analysis.
• Stakeholder Management.
• Experience with Agile tools such as Jira, AWS, DevOps, or Confluence.
• KYC / AML Compliance, Core Banking Systems, Financial Products and Services, Risk and Regulatory Requirements.
• Strong analytical and problem-solving abilities.
• Excellent communication and presentation skills; ability to work with both technical and non-technical stakeholders.
• Strong facilitation and negotiation skills.
• Attention to detail and ability to manage multiple priorities.

Details

• Based in Bengaluru.