Business Analyst

Overview

The Business Analyst will analyze vendor performance, financial, operational, and commercial data to support vendor strategy, sourcing, planning, compliance, and cost optimization.

What you'll do

• Analyze vendor performance, financial, operational, and commercial data to identify trends, gaps, risks, and improvement opportunities.
• Develop and maintain dashboards, reports, scorecards, and KPIs covering vendor performance, headcount, productivity, spend, cost, and compliance.
• Conduct headcount, cost, rate, and spend analysis to support vendor planning, budgeting, and cost optimization.
• Support the Sourcing team with vendor, headcount, rate, cost, location, and scope details required for RFPs and Statement of Work (SOW) development.
• Support RFP/RFI preparation, vendor benchmarking, market research, and vendor evaluation activities.
• Conduct initial contract reviews and drafting support, including SOWs, change orders, and related documentation; identify contractual gaps and risks.
• Maintain vendor rate cards, commercial information, contract details, and other confidential data.
• Perform contract, invoice, and commercial compliance checks against agreed rates, scope, headcount, and contractual terms.
• Prepare vendor quarterly business review decks, executive reports, weekly leadership updates, and data-driven insights for stakeholders.
• Partner with Sourcing, Procurement, Finance, Legal, Operations, and business leaders to support vendor strategy and decision-making.
• Identify opportunities for cost optimization, process improvement, standardization, and automation across vendor operations.
• Research industry trends, market practices, vendor capabilities, and emerging opportunities to support strategic vendor decisions.

What you'll need

• Strong analytical skills with the ability to collect, organize, analyze, and interpret large datasets.
• Excellent communication and presentation skills, with the ability to effectively communicate complex ideas and findings to both technical and non-technical audiences.
• Strong problem-solving skills with a proactive and results-oriented mindset.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Bachelor’s degree in business, Economics, Finance, Statistics, Mathematics, Computer Science, or a related field.
• 3+ years of experience in vendor management, business analysis, sourcing, commercial operations, procurement, or a related field, preferably within a technology, B2B, or outsourcing environment.
• Strong proficiency in Excel and data analysis, with working knowledge of SQL and data visualization tools such as Power BI or Tableau.
• Vendor management, market research, and benchmarking.
• Strong data analysis, cost analysis, and ability to translate data into actionable insights.
• Understanding of sourcing, RFP/RFI processes, contracts, SOWs, and commercial terms.
• Strong understanding of the outsourcing/vendor ecosystem, including vendor models, rate structures, headcount, and cost drivers.
• Strong communication, stakeholder management, and presentation skills.
• Ability to work cross-functionally with Sourcing, Procurement, Finance, Legal, Operations, and business teams.
• Strong attention to detail, particularly when handling contracts, rate cards, financial data, and confidential vendor information.

Nice to have

• Master’s degree.

Details

• Location: Bangalore, India.