Business Interlock Analyst

Overview

Business Interlock Analyst role focused on sales enablement training: designing training content, delivering onboarding and ongoing sales training, and analysing training needs.

What you'll do

• Design, develop and maintain comprehensive sales operations training content across platforms and mediums, covering sales process, lead generation management, CRM system navigation, product knowledge, industry proficiency, stakeholder management, objection handling, closing techniques, and compliance guidelines.
• Conduct engaging New Hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings.
• Deliver training sessions using classroom lectures, role-playing exercises, simulations, and e-learning modules.
• Monitor trainee performance during training sessions, assess progress through quizzes and practical assessments, and identify areas for improvement.
• Provide ongoing coaching and support to sales representatives post-training to ensure they apply learned skills in real-world scenarios.
• Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership.
• Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps.

What you'll need

• Any graduation.
• 3 to 5 years of experience.
• Primary skill: Training Needs Analysis (TNA), P5.
• Secondary skill: Instructor-Led Training (ILT), P5.
• Training and transition experience, P5.
• Training environment strategy, P5.
• Client communication, P5.
• Innovative learning solutions, P5.
• Experience in a minimum of one or more areas of the sales domain: Sales Operations, Sales Enablement, Sales Compensation, Sales Seller Support.
• Ability to design engaging training materials and adapt training delivery based on audience needs.
• Creating sales training content, proficient in instructional design tools such as Articulate, Canva, SCORM.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).
• Strong understanding of sales methodologies, CRM systems, and best practices.
• Ability to perform under pressure.
• Ability to manage multiple stakeholders.
• Written and verbal communication skills.
• Ability to meet deadlines.
• Client and stakeholder management.
• Learning content analysis, design and development.
• Presentation and facilitation skills.

Details

• Work from office role, must be open to working in a 24/7 environment.
• May require working in rotational shifts.