Business IT Systems Analyst

Overview

Business Analyst role to elicit, analyze, specify and validate business needs of stakeholders and customers, and to plan, design, develop and launch business, financial and operations systems that support core organizational functions.

What you'll do

• Collaborate with project managers and project sponsors to determine project scope.
• Clearly identify project stakeholders and establish user classes and their characteristics.
• Conduct interviews and product analysis to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios and other methods.
• Meet with decision makers, systems owners and end users to define business, financial and operations requirements and systems goals, and identify and resolve systems issues.
• Develop and utilize standard templates to accurately and concisely write requirement specifications.
• Translate conceptual user requirements into functional requirements that are comprehensible to developers and the project team.
• Where necessary, develop prototypes of interfaces and attributes based on findings.
• Lead design sessions in prototyping new systems to enhance business processes, operations and information process flow.
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility and conformity to standards.
• Identify and establish scope and parameters of requirements analysis to define impact, outcome criteria and measure-taking actions.
• Work with stakeholders and project team to prioritize collected requirements.
• Create process models, specifications, diagrams and charts to provide direction to developers and/or the project team.
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Communicate changes, enhancements and modifications verbally or in writing to project managers, sponsors and other stakeholders.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging them.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management implementation decisions.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and provide post-implementation support.
• Ensure compatibility and interoperability of in-house computing systems.
• Assist in conducting research on software and hardware products to justify recommendations and support purchasing efforts.
• Provide orientation and training to end users for all modified and new systems.
• Provide guidance and/or instruction to junior staff members.
• Initiate the creation of test cases, lead business users through testing of new solutions, and work with the QA and Training team to document system scenarios and identify impacted roles.

What you'll need

• College diploma or university degree in business administration, computer science, finance or information systems and 5+ years related work experience.
• Proven experience overseeing the design, development and implementation of software and hardware solutions, systems or products.
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
• Ability to apply statistical and other research methods to systems issues and products as required.
• Demonstrated project management skills and project management software skills, including MS Project.
• Working technical knowledge of scripting languages, network and PC operating systems.
• Ability to exercise independent judgement and take action on it.
• Excellent analytical, mathematical and creative problem-solving skills.
• Excellent understanding of the organization's goals and objectives.
• Excellent listening, interpersonal, written and oral communication skills.
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks under pressure.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Excellent English language skills.

Details

• Location: Mumbai, India.