Business Transformation Lead – Vice President, Software Engineering

Overview

Lead Process Optimization, AI Adoption and Operational Transformation across Technology and Global Centers, partnering with senior business, COO and technology leaders to identify high-impact opportunities and deliver measurable productivity gains.

What you'll do

• Partner with Technology, Operations, and COO leadership teams to identify and prioritize high-value transformation, automation, and AI opportunities.
• Lead divisional engagement initiatives and act as a trusted advisor on process optimization, AI adoption and efficiency strategies.
• Drive GenAI adoption programs across Global Centers through governance, enablement, communications, and metrics reporting.
• Facilitate workshops, ideation sessions, hackathons, promptathons, agent jams and roadshows to accelerate innovation and solution reuse.
• Lead process re-engineering and transformation initiatives using Lean, Six Sigma, Process Mapping, Process Mining and Automation methodologies.
• Develop executive presentations, business cases, dashboards, KPIs and leadership communications to track progress and demonstrate value realization.
• Partner with AI, Automation, and Platform teams to scale adoption of GenAI, Power Platform, UiPath, Claude cowork and related technologies.
• Build strong cross-functional relationships and influence stakeholders across multiple business units and geographies to deliver strategic outcomes.

What you'll need

• Bachelor's degree in Engineering, Technology, Business, Operations, or a related field.
• 10+ years of experience in Consulting, Transformation, Process Improvement, Technology Strategy, Automation, AI Enablement, or Operational Excellence.
• Process Optimization, Business Transformation or Operational Excellence expertise.
• Strong understanding of Generative AI, AI adoption, MCP and change management.
• Experience with process re-engineering, Lean, Six Sigma, Process Mapping and Process Mining.
• Knowledge of automation and low-code platforms such as UiPath, Microsoft Power Platform and related automation/workflow technologies.
• Executive communication and presentation skills.
• Strong stakeholder management and influencing capabilities.
• Data-driven decision making, metrics, and reporting experience.
• Program and project management skills with ability to drive outcomes across complex organizations.
• Experience working with senior leadership and managing cross-functional transformation programs.
• Demonstrated track record of driving adoption, efficiency improvements, and measurable business outcomes.
• At least 8 years' relevant experience would generally be expected to find the skills required for this role.

Nice to have

• Master's degree.
• Certifications in Lean Six Sigma, Agile, Process Improvement, Automation, or AI technologies.

Details

• Locations: Mumbai, Maharashtra, India; Bengaluru, Karnataka, India.