Capability Leader - Advisory

Overview

Leadership role responsible for driving the product and/or service plans and roadmaps of an assigned portfolio of products and service offerings by managing the Service Offer Management function and a group of Service Offer Management Managers.

What you'll do

• Lead, oversee and agree the development of the product and/or service strategy and plans.
• Define market segments and identify white space opportunities for the portfolio of products and/or services.
• Analyze and scan the environment for market, client and competitive trends to contribute to business strategy.
• Promote the portfolio of products both internally and externally.
• Manage the product management function by ensuring the business justification to acquire the necessary resources.
• Effectively manage a Service Offer Management team, their resources, development and overall performance.
• Oversee the implementation of the organization's overall product strategies into the business divisions and to the relevant stakeholders.
• Determine the feasibility of the concept for development and define and develop the product specifications.
• Develop and deliver product training and communication to client facing staff and relevant internal stakeholders.
• Establish and develop product-pricing models and contribute to the identification of suitable promotional techniques and sales and distribution channels.
• Lead the product/service development effort and ensure that the products/services meet quality and client satisfaction requirements.
• Oversee the implementation of the complete product/service plan for the products/services within the portfolio.
• Oversee the alignment of the product and/or service set with the current and perceived market opportunities through new product and service offering launches, modifications, optimizations and terminations.

What you'll need

• Significant knowledge of market segments and product portfolio categories.
• Significant knowledge of product lifecycles and technology solutions.
• Significant knowledge of product management disciplines and tools.
• Demonstrate financial awareness and commercial acumen.
• Strategic thinking skills with sound presentation and public speaking abilities.
• Significant problem analysis and solution formulation capabilities.
• Excellent verbal and written communication ability.
• Significant people management skills and the ability to coach others.
• Significant understanding of the organization's transformation and change programs.
• Sound understanding of the technologies related to product areas.
• Significant understanding of the product's functionality and capability.
• Astute mind-set with critical thinking ability.
• Bachelor's degree or equivalent in Information Technology or Computer Science or Business or related field.
• Significant experience in a similar position, preferably gained within a global technology services organization.
• Significant experience gained within the technology industry.
• Significant track record managing the implementation of new products or product lines.

Nice to have

• Relevant certifications such as Scaled Agile and ITIL.

Details

• Workplace type: Remote.