Global Relationship Manager- 3

Overview

Global Relationship Manager role at Genpact focused on developing CPG sales relationships and go-to-market strategies for business growth.

What you'll do

• Develop and strengthen relationships with CPG sales organizations, creating effective go-to-market strategies for business growth.
• Design creative and profitable commercial models that enhance Genpact's value proposition and drive revenue growth.
• Build and implement data strategies to guide effective promotional planning and execution, ensuring optimal outcomes.
• Collaborate with Sales and Operations senior leadership to generate momentum for new deals, ensuring successful conversion and delivery.
• Manage the resolution of cross-functional client issues, ensuring efficient and timely responses to client needs.
• Develop a growth strategy focused on both financial success and client satisfaction, ensuring a balanced approach to business development.
• Ensure operational excellence through governance, project prioritization, and effective resource optimization across teams.
• Conduct research to identify new markets and customer needs within the Deduction Management space, tailoring strategies to meet those demands.
• Foster an innovative mindset by identifying process improvement opportunities that optimize workflows, reduce costs, and increase client value.
• Translate strategic vision into actionable plans that drive business success and customer outcomes.
• Build and manage collateral for customer meetings, collaborating with Sales, Operations, Value Share, Transformation, and Digital teams.
• Cultivate a transformation mindset, identifying opportunities for automation and process improvement to enhance service delivery.
• Promote Genpact's products/services by addressing or predicting clients' objectives, ensuring alignment with their business needs.
• Develop and present business case studies that demonstrate the impact of Genpact's value-sharing approach for both new and existing customers.

What you'll need

• Bachelor's degree in Commerce, Economics, or Finance, or Master's degree in Business Administration or Business Analytics.
• ITIL Foundation Certificate in IT Service Management (Axelos).
• Required skills: Business Consulting, Customer Relationship Management (CRM), Digital Business Strategy, Global Business Strategies, Sales.
• English Language Proficiency - Advanced (C1).

Details

• Location: Hyderabad, India (Floor 1 to 12, Hafeezpet Phoenix).
• Remote type: Hybrid.
• Work shift: Any (India).
• Job type: Regular.