Congress Communications & Operations Manager

Overview

Execute Congress operational support across pre-congress planning, congress-period delivery and post-congress handoffs for global congresses and defined regional or local congress requests.

What you'll do

• Maintain congress plans, trackers, source inventories, risks, actions and open decisions.
• Use approved AI tools to scan congress programs, identify presenters and KOLs, and draft attendance, session-coverage and participant-assignment plans.
• Coordinate technical programming and track logistics and contracting handoffs.
• Share approved scientific narrative and messaging with GCM Med Comms & Congress Content Factory Integration Leads to develop required materials and booth-content packages, and assemble approved modular content.
• Coordinate on-site and remote operational support and execution of the approved coverage plan.
• Review AI-enabled note capture from congresses and draft concise daily reports for Global Medical scientific and contextual review.
• Track rapid-response actions and implement approved next-day coverage, panel-content or programming changes.
• Support local congresses through approved content reuse, standard templates, content-library access and remote coordination, and escalate bespoke scientific or local-compliance needs.
• Compile the congress source package, prepare content production requirements for the GCM Med Comms & Congress Content Factory Integration Lead, and track production status, review comments, versions, approvals and final publication through the agreed workflow.
• Apply the approved scientific narrative and messaging, and escalate scientific strategy, attendance, budget, local-regulatory and content-approval decisions to the appropriate Global Medical or local owner.

What you'll need

• More than 5 years of relevant experience within the biopharmaceutical industry.
• At least 3 years in scientific communications, congress support, medical content operations, and/or cross-functional project coordination.
• Working knowledge of congress/event planning, session coverage, booth-content and post-congress workflows.
• Ability to use AI and digital tools for KOL mapping and structured synthesis.
• Strong scientific literacy and ability to draft accurate, concise and source-supported summaries.
• Familiarity with modular content, repositories, version control and Medical-review workflows.
• Strong attention to detail and ability to deliver across global time zones and tight deadlines.
• Degree in Medicine, Pharmacy, Life Sciences, Public Health, Medical Communications, or a related field.
• Fluent English.

Nice to have

• Advanced scientific or healthcare qualifications (PharmD, PhD, or equivalent).
• Additional languages.

Details

• Location: IND - Bengaluru.
• Worker type: Employee; Regular.
• Time type: Full time.