Consultant - TPT Clinic Manager, Infectious Disease – Tuberculosis

Overview

Consultant to serve as on-site focal person at assigned private TPT clinic hub(s) in Mumbai, supporting a digitally enabled, private provider-led model for expanding access to Tuberculosis Preventive Treatment under NTEP stewardship.

What you'll do

• Serve as the on-site focal person at assigned private TPT clinic hub(s), building strong working relationships with facility focal providers and staff.
• Support deployment and operationalization of the virtual TPT clinic tool, ensuring providers are comfortable with appointment scheduling, digital consent, tele-consultation workflows, and e-prescription generation.
• Coordinate proactive tele-consultation scheduling for all TPT beneficiaries from the assigned hub, ensuring timely screening for TB and further management.
• Support tele-consultation sessions conducted by hub doctors, ensuring beneficiary availability, digital connectivity, and completion of full consultation checklists.
• Facilitate enrollment of TPT beneficiaries in Ni-kshay, ensuring accurate data entry of details.
• Coordinate diagnostic services including offering portable digital X-ray screening at the household.
• Prepare rosters for digital X-ray field teams, coordinate for doorstep screening, and ensure timely upload of results to Ni-kshay and project MIS.
• Coordinate sample collection for NAAT testing, arrange transport to NTEP laboratories, track turnaround times, and ensure results are shared with providers for clinical decision-making.
• Support TPT drug dispensation at facility level, maintaining stock registers, reconciling with NTEP supplies, and coordinating refills for beneficiaries.
• Enroll eligible beneficiaries in the doorstep delivery pilot (where applicable), coordinating package handover to e-pharmacy delivery partners and tracking successful deliveries.
• Promote digital adherence tracking through TB Arogya Saathi (99DOTS Lite), supporting beneficiary enrollment, training on self-reporting, and monitoring daily drug intake.
• Conduct weekly/monthly tele-health checks with TPT beneficiaries to actively screen for Adverse Drug Reactions, provide counseling on adherence and side effect management, and escalate concerns to hub doctors.
• Conduct outreach visits to beneficiary homes for drug dispensing, adherence support, and counseling where facility-based refills are not feasible.
• Provide counseling to TPT beneficiaries and families on TPT benefits, safety, importance of adherence, and expected treatment duration using standardized risk communication materials.
• Record all activities in ODK-based field monitoring tools and project MIS, ensuring accurate and timely data capture for KPI tracking.
• Participate in monthly supportive supervision by District Programme Coordinator or State Operations Lead, using standardized checklists to assess hub operations and identify improvement areas.
• Support data validation activities including verification of TPT beneficiary enumeration, TPT initiation, and service delivery through patient home visits or tele-calls.
• Visit assigned hub facility weekly during the initial 3 months and bi-weekly during later months to ensure continuous operations and provider engagement.
• Monitor hub-level KPIs including TB notifications, tele-consultation reach, beneficiary identification, diagnostic screening, TPT initiation, adherence enrollment, and completion rates.
• Troubleshoot field-level challenges related to beneficiary mobilization, diagnostic scheduling, drug availability, digital tool functionality, and provider concerns.
• Document field-level learnings, beneficiary feedback, and provider experiences for continuous improvement and adaptive management.
• Support expansion of operations to additional spoke facilities in the assigned geography through provider orientation and coordination support.
• Submit weekly activity reports to District Programme Coordinator or State Operations Lead highlighting achievements, challenges, and support needs.
• Perform any other project-related tasks assigned by the supervisor.

What you'll need

• Diploma/degree in Radiography/Radiological Technology, or documented experience coordinating radiology/radiography services in public health programs.
• Minimum 3-5 years of experience in community health programs, TB programs, or patient counseling and adherence support roles.
• Understanding of TB care cascade, TPT guidelines, and Ni-kshay data entry processes, and basic principles of chest radiography in TB.
• Good interpersonal and communication skills with ability to counsel patients, build rapport with providers, and work collaboratively with facility staff.
• Basic computer literacy with ability to use mobile-based data collection tools (ODK), WhatsApp, and basic smartphone applications.
• Strong organizational skills with ability to manage multiple activities, maintain records, and follow up on pending tasks.
• Empathetic and patient-centered approach with sensitivity to stigma, confidentiality, and beneficiary needs.
• Ability to work independently in facility settings with minimal supervision while maintaining accountability.
• Fluency in Marathi, Hindi, and basic English.
• Willingness to undertake extensive local travel for facility visits, home visits, and coordination with service providers.
• Comfortable using local transportation and working in urban settings (Mumbai).
• Legal authorization to work in India.

Nice to have

• Experience working at facility level or community level with exposure to NTEP operations.
• Familiarity with digital health tools or willingness to learn tele-consultation platforms and adherence tracking applications.

Details

• Location: Mumbai, Maharashtra (India, Mumbai Sub-Office).
• Travel: extensive local travel, approximately 70-80% of time, for facility visits, beneficiary home visits, and coordination with diagnostic service providers.
• Duration: from date of joining to March 2027.