Customer Service Engineer

Overview

Customer Service Engineer responsible for on-site service and maintenance activities for customers, including MR modality equipment support.

What you'll do

• Maintain all models for MR Modality equipment in the assigned area.
• Perform total system level troubleshooting on complex multi-symptom problems.
• Complete administrative tasks on time.
• Ensure timely completion of FMIs and PMS inspection documentation for assigned accounts.
• Resolve issues using established procedures and consult senior team members when outside instructions.
• Serve as the interface between the customer and GE by exchanging technical information and checking for understanding.

What you'll need

• 5+ years of field experience in MR Modality is preferred.
• Strong oral and written communication skills.
• Ability to document, plan, market, and execute programs.
• Knowledge level comparable to a Bachelor's degree from an accredited university/college (or a high school diploma with relevant experience).

Details

• Based in Hyderabad, as stated in the posting.