Customer Service Representative + Accounting Assistant

Overview

Support Toradex's Sales and Finance operations by managing customer orders, invoicing, accounting activities, customer communication, and administrative coordination.

What you'll do

• Receive, review, and process customer Purchase Orders (POs) and sales orders.
• Handle order entry, invoicing, Proforma Invoices, and pre-payment requests.
• Coordinate with customers and Sales teams on orders, quotations, delivery status, and related queries.
• Maintain accurate customer records in D365 and other relevant systems.
• Provide timely and professional customer support.
• Support Sales with order administration and coordination.
• Perform the monthly physical inventory count.
• Place intercompany orders based on incoming customer purchase orders.
• Process vendor invoices and vendor payments.
• Generate customer invoices and record customer receipts.
• Monitor outstanding receivables and support payment follow-up.
• Record bank transactions and perform bank reconciliations.
• Post journal entries and maintain accounting records.
• Review and process employee expense claims and reimbursements.
• Assist with month-end closing, reconciliations, accruals, prepayments, and stock count.
• Prepare E-Invoices and E-Way Bills.
• Support import shipment clearing and related documentation.
• Maintain accurate records and ensure compliance with company processes.
• Regularly review processes and identify opportunities for improvement.
• Perform other Finance, Sales Administration, and Customer Service activities as assigned.

What you'll need

• Strong knowledge of accounting and bookkeeping principles.
• Good customer service and communication skills.
• Excellent attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to prioritize tasks and work independently.
• Good working knowledge of MS Excel, Word, ERP/Accounting and CRM systems.
• Professional, reliable, proactive, and customer-oriented approach.
• Good coordination and follow-up skills.

Nice to have

• Experience with D365.

Details

• Location: Bengaluru, Karnataka, India.